Technical Support Engineer

Responsibilities

• Work independently for service work of Infypower products.;
• Strong implementation based on service contract requirement;
• Finish service document according as Infypower or customer’s standard;
• Keep good relationship with customer;
• Collect customer request and feedback to sales and manager;
• Provide Infypower products and service traning to customer.
• Taking care of the return and shipment of after-sales spare parts according to customer needs

Experience Requirements

• More than 3 years’ experience in DC Charger equipments service or related equipments.
• Be responsible for technical service in EMEA region
• Able to work in Munich, Germany

Knowledge / Educational requirements

• Graduate from college in electrical engineering or above knowledge;
• Fluent in English, Second or third European language is a plus
• Good computer skills.

Personality requirements

• Excellent communication skills and customer oriented.
• Authorization to install, maintain and operate equipment up to 1000V AC
• Willing to travel.
• Drive license